Float Receptionist
Posted:
Category
Clerical
Department
Physician Practice
Schedule
Full Time
Shift
Varied
Job Description
Greets all patients and guests in initiating check-in process.
Obtains and verifies accurate patient identification & demographic data to confirm or update the patient's record while maintaining confidentiality of information.
Is responsible for completing eligibility of insurances presented and possibly offering some financial counseling as well as conducting point-of-service collections.
Is responsible for completing registration for all admission processes while providing customer service in person and via phone.
Qualifications
High School diploma or equivalent
One (1) year of experience in office or hospital setting
Excellent customer and clerical experience a must
Must be able to multi-task while being detail-oriented, organized, exhibit time management skills and efficiency
Computer skills with ability to type at least 40 wpm
Must be team-oriented but able to work independently
Ability to stand, walk, and sit for long periods & repetitively
Experience with billing and insurance is preferred
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