ER Patient Access Representative

Posted: Mar 23, 2026

  • Category Patient Financial Services
  • Department Patient Access
  • Schedule Full-Time: 32 Hours/Week
  • Shift 11:00pm - 7:00am**

Job Description

**This position requires every other weekend.

  • Greets all patients and guests in initiating check in process.
  • Obtains and verified accurate patient identification & demographic data to confirm or update the patient’s record while maintaining confidentiality for information.
  • Is responsible for completing eligibility of insurances presented and possibly offering some financial counselling as well as conducting point of service collections.
  • Is responsible for completing registration for all admission processes while providing customer service in person and via phone.
  • Responsible for switchboard during all working hours.

Qualifications

  • HS diploma or GED and copy must be available.
  • Excellent customer and clerical experience needed.
  • Candidate must be able to multi-task while being detail oriented and have computer skills with at least 40 wpm.
  • Must be team orientated but also able to work independently.
  • Job can require long periods of standing and walking as well as repetitive standing and sitting.

Preferred qualifications:

  • Medical and insurance experience
  • Medical terminology
  • Fluently bi-lingual

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