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Join Our Team

Receptionist

Posted: Nov 05, 2025

  • Category Clerical
  • Department Ortho Sports
  • Schedule Full-Time
  • Shift Monday - Thursday, 8:00am-4:00pm

Job Description

  • Greets all patients and guests in initiating check-in process.
  • Obtains and verifies accurate patient identification and demographic data to confirm or update the patient's record while maintaining confidentiality of information.
  • Is responsible for completing eligibility of insurances presented and possibly offering some financial counseling as well as conducting point of service collections.
  • Is responsible for completing registration for all admission processes while providing customer service in person.
  • Schedules new and return appointments.
  • Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members.
  • Explains billing policies and collects co-payments.
  • Other duties as assigned.

Qualifications

  • HS diploma or GED.
  • One year experience in office setting or hospital setting.
  • Excellent customer service and clerical experience a must.
  • Candidate must be able to multi-task while being detail-oriented, organized, time management skills and efficient and have computer skills with at least 40 wpm.
  • Knowledge of medical terminology.
  • Must be team-oriented but able to work independently.
  • Ability to communicate in English; both verbally and written. (Additional languages preferred)
  • Job can require long periods of standing and walking as well as repetitive standing and sitting.
  • Preferred qualifications: experience with billing and insurance